Why monthly subscription service agreement and not intervention upon request?
- - Prompt interventions. Under the agreement, you have the guarantee that a technician will come to your location in maximum 48 hours. The standard subscription includes 3 visits per month.
- - Priority. If you conclude a service agreement, our technicians will respond to your request before responding to those of customers without a contract.
- - Savings. All work is free of charge and you will benefit from discounts for certain parts which are out of the guarantee.
- - Unlimited technical support by phone and Internet, during the regular business hours.
- - Item updates. You can call the technicians to add an unlimited number of items, with no additional charges.
- - Complete services. We guarantee the resolution of any requests related to the cash register: repairs; PLU item input; delivery of consumables; assistance and personnel training; connecting of accessories; communication with a PC or POS; changes in the parameter setup (VAT, clock); submission of the tax memory to the Tax Administration in the event of changes in the company data, full memory or failure.
- - Monthly report. In order to prevent the reset of the cash register, the subscription includes a monthly visit for the preparation of the tax report. If they choose so, users can be trained to issue the report.
- - Maintenance. You can prevent failures and extend the machine life by regular maintenance operations performed by technicians.
- - Information. You will receive by SMS and email important information regarding legislative changes in the field.
- - Special offers. Benefit from special offers for consumables and peripheral devices (price markers, cash drawers, note counting machines etc.) dedicated exclusively to subscribers to the service agreement.
- - Law observance. Make sure you comply with all legal requirements if you have purchased the cash register over one year ago (the service agreement is compulsory after the expiry of the guarantee period).
Pay for 5 months in advance, and you have the 6th for free!